How do I add my Listing?
You must first sign up and make payment for your membership before you can actually add your listing to our website. If you haven't yet joined, you can CLICK HEREto begin the process of signing up ...
How do I search for Listings on the site?
SEARCH
We have three methods of searching on the site:1) Detailed Search2) Search by Listing ID3) Country Search
Detailed Search:To get to our detailed search page you just need to click the "LI ...
How do I contact the owner of a Listing?
You must be a paid member of HomeExchange.com to contact any of our home exchange members.As a non member, you will find our membership options at the bottom of any listing so you can quickly ...
Is it safe to enter my Credit Card details in your signup form?
Our Credit Card transactions are protected by security certificates provided by Thawte.com, a recognized leader in Internet Security. We have never had a problem with any credit card transaction ...
What does it cost?
You can find all pricing information here.
How do I join?
To join HomeExchange.com, simply click the "Join Now" button at the top of any page on our website or click here:https://www.homeexchange.com/signup.php?type=new-membership
The first page of th ...
How does "My Saved Listings" work?
When you find a listing on the site that you want to refer to later, just click the button on the listing that reads SAVE THIS LISTING.Once you have built up a list of properties, you can go int ...
What is "Hospitality"?
Hospitality is a little different from a regular home exchange in that with hospitality, you actually stay with your host as their guest and then you reciprocate at a later date and your exchange ...
Is it safe to exchange with strangers?
We always tell people to go with their gut first. If you don't feel comfortable with a home exchange proposal, a polite no thank you saves lots of hassle latter on.
You can also ask for re ...
How do I add another listing to the site?
ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNTIf you are a Silver Member and want to add an additional property to your account, you need to do the following:
1. Login to the HomeExchange.com we ...
How do I login to my account?
Go here to login with your email address and password.
If you forgot your password, you can retrieve it via email from that same page.
Once you Login to the site with your username and passwor ...
Setting up email notifications of Listings
SETUP NOTIFICATIONS:To change and modify your new listing notification email details, here is what you do:
Go here to login with your email address and password:http://www.homeexchange.com/login ...
How do I search for Members who want to come to my area?
REVERSE SEARCH
The REVERSE SEARCH allows you to locate any members who have specifically named your city, state/province or country as an area they would like to visit.The REVERSE SEARCH option i ...
Sending emails to more then one Listing at a time
SEND MULTIPLE EMAIL REQUESTS:To email multiple listings, here is what you do:
Go here to login with your email address and password:http://www.homeexchange.com/login.php
If you have forgotten y ...
Can you help me with payment issues?
PAYMENTSIf you are trying to pay with a credit card and it is not going through, the number one reason for these kinds of issues is that you have entered an incorrect expiration date. You can alwa ...
How do I change the location of my property?
CHANGING YOUR PROPERTY LOCATION:
If you need to change the actual location of your property because you have moved, first you need to login to your account.
1. You can click here to go to the lo ...
How can I hide or otherwise make my Listing unavailable on the site?
HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacted ...
How do I change my password?
CHANGING YOUR ACCOUNT password To change your password in your HomeExchange.com profile, here is what you want to do: 1) Click here to go to the login page, or go to our web site and click on th ...
How do I leave feedback for another Member?
FEEDBACKTo leave feedback about another Member with whom you have done an exchange:
1) Click here to go to the login page, or simply go to our web site and click on the "Sign In" link locate ...
Do you have sample forms on your site?
SAMPLE FORMS
We have sample forms you can customize and use for your own exchanges. All sample forms can be found here.
The sample forms include:
Sample Initial Contact LetterSample Follow-up ...